E-mail: [email protected]
Contact by e-mail only
We keep things simple. There is a single e-mail address, [email protected], and that is where every question, correction and request should go. Because the site has no accounts or login, there is nothing for us to look up about you, so please include enough detail in the message itself. A subject line that sums up the question also helps.
Topics we can help with
Questions about how Aviator works, how the demo behaves or why we described something the way we did are all welcome. So are reports of errors. If a link on the site leads somewhere unexpected, please mention the page and the link text so we can check it. Suggestions for topics the guide should explain better are welcome as well.
What not to send
Leave the following out of your message:
- Aadhaar, PAN, passport or any other ID document
- passwords or one-time codes for any account
- bank, card, UPI or wallet details
No genuine request from Cash Out Mechanics will ever ask for these. If an e-mail or message claiming to be from us asks for them, do not reply, and delete it.
Operator issues are outside our reach
If your question is about money held by a gaming operator, or about a decision an operator made, we are the wrong people to ask. This site does not handle accounts or payments. Under Indian law in force since 1 May 2026, online money games are prohibited, so we also do not recommend any platform.
Response times
We read every message. We cannot promise a reply within a set time, and some messages, such as general comments, may not need an answer. Corrections that check out are made on the page, usually without a separate reply.
If your message is about gaming harm, please also see our responsible gaming page for helplines.
Last updated: Oct 14, 2026